Manifesto Musings #4: The Communication Factor
So I was reading this post on Medium, " The Trouble with Scrum ". As these things do, it started a bit of a mental chain reaction, leading to this tweet from me: I feel like Scrum is hard because communication is hard, and most of us have been, at best, not well trained. Just a quick look at the Manifesto (never mind the Scrum Guide for now) highlights this. Have a sloppy able because blogspot doesn't seem to have an easy way to make them: Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. Well, how do you know you've satisfied the customer? You have to talk to them, and get them to talk to you. Shouldn't we leave that to the experts in marketing and such? Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. That means not just communication, but constant, close communication. With CUSTOMERS. How do we even DO that?...